Terms of use

By visiting our web site, you agree that we may collect data per the terms of our privacy statement. The statement also spells out your rights with respect to this data collection.

Privacy statement

Hackworth Ltd take your privacy extremely seriously. The less data we collect from our customers, the less our liability. Therefore, our policy is to collect only what's necessary:

  1. to provide our customers with a great experience while using our products and services, and
  2. to protect that data.

Our privacy statement explains, in as plain language as we're able, how we treat the information that we do collect.

This statement is effective from 1 September, 2020.

1. What we collect

When you visit our website, we don't collect any identifying information other than your IP address, which we log solely for security reasons, such as detecting malicious threats against our infrastructure, or for forensic analysis in the event of a security incident. Your IP address won't be used to track you, nor otherwise used to identify you personally.

Security logs containing IP addresses are retained for up to 2 years. The storage media where the logs are kept are encrypted using an encryption key that only our security team can access.

We don't use analytics, tracking pixels, or similar mechanisms that could be used to track you. We don't host any such mechanisms for third parties, either; e.g., for social networks or advertisers.

2. Cookie policy

We neither set nor use cookies on our web site.

3. Email policy

When you send us a message via email, we may retain that message on our email servers in order to service any requests you make of us as set out in your message; e.g., to answer questions you ask, or to evaluate a CV in response to a hiring opportunity. We'll delete your email message when we believe that message is no longer needed to process your requests, unless we request and you grant us permission to retain it for a longer period, or unless United Kingdom law requires that we retain it for a longer period (e.g., for messages related to certain financial transactions). The storage media where email messages are kept are encrypted using an encryption key that only our email infrastructure team can access.

We won't disclose your email address, nor the contents of any email messages you've sent to us, to third parties, unless we're required to do so by a court of law.

We don't currently send marketing email.

Our web site may contain links to other web sites not owned by Hackworth Ltd ("external links"). If a web site we link to isn't owned by Hackworth Ltd, we're not responsible for that site's content, operations, or privacy practices.

Our web site contains headers that advise your browser not to send an HTTP referrer when you click on external links from our web site.

5. Your rights

You have the right to request that we:

  1. confirm whether or not we control any personal data about you;
  2. provide you with a copy of that personal data in a commonly-used data format;
  3. update that personal data;
  4. erase that personal data;
  5. export that personal data to a third party designated by you, where technically feasible;
  6. restrict the use of that personal data.

Depending on your location, you may have a legal right to these protections, e.g., the GDPR in the European Economic Area, United Kingdom, and Switzerland; or the CCPA in California. However, we'll make reasonable efforts to honor these requests regardless of your location.

To protect your privacy, we may need to verify your identity before responding to your requests. Examples of such verification may include, but aren't limited to, verifying your email address or requesting a government-issued, valid identification document.

To exercise your data protection rights, please contact us at [email protected].

6. Complaints

If you want to make a complaint about our use of your data as outlined in this privacy statement, or if you believe we've used your data in a way that's not covered by this privacy statement, please contact us at [email protected]. You may also write to us by post at our registered office address:

  • 71-75 Shelton Street
  • London, WC2H 9JQ
  • United Kingdom

7. Updates to this policy

We'll update this policy from time to time. When we make changes, we'll update the date from which the new statement is effective in the statement overview section.